Terms and Conditions
TERMS AND CONDITIONS
1. BOOKING AND PAYMENT
By booking a place at any of our Community Gatherings, Retreats, Workshops or Events, you confirm that you have read, understood and agreed to these Terms and Conditions.
All bookings are secured via a payment plan. Your place is confirmed once your first payment has been received.
The full balance must be paid before the event start date. If your payment plan is not completed, we reserve the right to cancel your booking. All payments made up to that point will be retained and are non-refundable.
By entering into a payment plan, you are committing to pay the full amount for the event.
You agree not to initiate any chargeback or payment dispute in relation to your booking where these Terms and Conditions have been accepted.
2. REFUNDS, TRANSFERS, CANCELLATIONS AND NON-ATTENDANCE
All bookings are non-refundable and non-transferable.
This means that if you cancel for any reason, or if you do not attend the event, you will not receive a refund and your place cannot be transferred to another person or another event unless agreed by us in writing.
This includes, but is not limited to:
Illness
Injury
Change of mind
Work commitments
Family commitments
Travel disruption
Weather
Personal circumstances
Any other unforeseen circumstances
By booking, you acknowledge and accept this policy.
If you choose not to attend, you are still responsible for completing any remaining payments on your payment plan.
We strongly recommend that you take out travel insurance to cover cancellation, illness, or any unforeseen circumstances that may prevent you from attending.
If we have to cancel an event due to circumstances beyond our control, you will be offered either:
A transfer to another event
A credit voucher for the full amount paid, to be used towards a future event
Credit vouchers must be used within 12 months of the original event date and are non-refundable.
No cash refunds will be issued unless required by law.
We are not responsible for any additional costs you may have incurred, including travel, accommodation, equipment, or time off work.
By booking and entering into a payment plan, you are committing to pay the full event fee and you agree to these Terms and Conditions.
Any exceptions to this policy are made at our discretion and are not guaranteed.
It is your responsibility to ensure you are able to attend before booking.
3. PERSONAL RESPONSIBILITY AND WELLBEING
Our events are designed to support connection, relaxation and personal wellbeing. They are not a substitute for medical, psychological or therapeutic support.
By attending, you accept full responsibility for your own physical, emotional and mental wellbeing throughout the event.
You agree to participate at your own pace and to seek appropriate professional support where needed.
4. LIABILITY
While we take every reasonable care to create a safe and supportive environment, we cannot be held responsible for any injury, loss or damage to personal belongings during the event.
Our events take place in a natural outdoor setting, which may include uneven ground, changing weather conditions and other environmental factors. By attending, you acknowledge and accept these risks.
Attendance is at your own risk.