Terms and Conditions
1. Booking and Payment
By booking a place at any of our Community Gatherings, Retreats, Workshops or Events, you confirm that you have read, understood and agreed to these Terms and Conditions.
All bookings are secured via a payment plan. Your place is confirmed once your first payment has been received.
The full balance must be paid before the event start date. If your payment plan is not completed, we reserve the right to cancel your booking and any payments already made will not be refunded.
By entering into a payment plan, you are committing to pay the full amount for the event.
2. Refunds, Transfers, Cancellations and Non-Attendance
All bookings are non-refundable and non-transferable.
This means that if you cancel for any reason, or if you do not attend the event, you will not receive a refund and your place cannot be transferred to another person or another event.
This includes, but is not limited to:
- Illness
- Injury
- Change of mind
- Work commitments
- Family commitments
- Travel disruption
- Weather
- Personal circumstances
- Any other unforeseen circumstances
By booking, you acknowledge and accept this policy.
If you choose not to attend, you are still responsible for completing any remaining payments on your payment plan.
We strongly recommend that you take out travel insurance to cover cancellation, illness, or any unforeseen circumstances that may prevent you from attending.
If we have to cancel an event due to circumstances beyond our control, you will be offered either:
- A transfer to another event, or
- A credit voucher for the full amount paid, to be used towards a future event.
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Credit vouchers must be used within 12 months of the original event date and are non-refundable.
No cash refunds will be issued.
We are not responsible for any additional costs you may have incurred, including travel, accommodation, equipment, or time off work.
By booking and entering into a payment plan, you are committing to pay the full event fee and you agree to these Terms and Conditions.